Refund Policy

Functional 3D Printing sells one-time digital products and a one-time online support session. No physical goods are shipped. Refunds, when they apply, are processed through Whop.

Digital STL purchases

The STL Pack is a digital file product. After the files are made available in your membership, the purchase is generally not refundable, because the files can be downloaded immediately.

If you were charged in error, could not access the files due to a platform issue, or received the wrong product, contact us through Printer Chat in your membership so we can review the order.

Online support-service purchases

1-Hour Printer Support is one 60-minute online troubleshooting session. Access expires 14 days after purchase.

If the session has not been used and access has not expired, you may request a refund through Support Chat. Once the session has started or the 60 minutes have been used, the purchase is generally not refundable.

This product does not include physical repair, parts, shipping, or on-site service. Those services are not sold, so they are not grounds for a refund of a digital session.

Platform rules

Whop may require a refund in cases covered by its own buyer protection or payment-network rules. This policy does not limit rights you have under applicable law.